Talk to a
real person.
Not a robot.

Call. Our dispatch line is answered by a live Quick Key employee in about 12 seconds, on average. You can get a firm quote and a technician en route in under two minutes. The contact form is monitored during business hours and replies within an hour — great for non-urgent inquiries, but not the fastest path during an emergency.

Yes. A live dispatcher answers the phone at 3 AM on a Tuesday in the same way they answer it at noon on a Saturday. We staff rotating shifts so no one works a 24-hour day and no call goes to voicemail. Emergency dispatch is the core of what we do — the phone is always picked up.

Yes. Text the same number, +1 (346) 366-7559. Texting is especially useful for non-emergency quotes — snap a photo of your lock, key, or door hardware and we'll identify it and reply with a written price. For active emergencies, calling is still faster because we can ask follow-up questions in real time.

No appointment needed for key cutting, hardware pickup, or general questions during walk-in hours. If you need a specific commercial contract signed or want to meet with an account manager, call ahead so we can have everything ready when you arrive. Free parking is available on-site at the Katy Freeway hub.

Within one business hour during normal operation. Messages submitted overnight are read first thing the next morning at 7 AM. If you need a response faster than that, please call — the phone line operates 24/7 and is always the fastest channel.

Yes — our main dispatch hub is at 2777 Katy Freeway Service Rd, Houston, TX 77077. Walk-in hours are Monday–Friday 7 AM to 8 PM, Saturday 8 AM to 6 PM, and Sunday 10 AM to 4 PM. On federal holidays the hub is closed to walk-ins but dispatch continues to operate 24/7 by phone.