Every review on this page is tied to a completed work order and verified through the platform it was posted on. No paid placements, no incentivized stars, no anonymous submissions. Just what Houston customers actually said.
We don't cherry-pick one platform to make the numbers look good. Here's our honest rating on every major review site — including the ones with lower averages.
A 4.9 average can hide a lot — unless you show the whole breakdown. Here's the complete rating distribution across all 1,400+ reviews, including the ones that aren't five stars.
Filter by what you actually need. Every review below is a verified customer from a completed work order — no edits, no paraphrasing, no cherry-picking.
My daughter locked herself out of her apartment at 11 PM on a Sunday. Called Quick Key and a dispatcher picked up on the second ring. Price came through by text before the tech even left, and they were at her building in under 30 minutes. Opened the door in about a minute without a scratch. I cannot say enough good things.
Bought a 1940s bungalow in the Heights with original hardware nobody had keys to anymore. Technician walked every door with me, explained the difference between rekeying and replacing, and honestly recommended the cheaper option on 5 out of 6 doors. Whole job was under $400 and took just over an hour. Refreshing.
We manage six commercial buildings in the Energy Corridor and Quick Key handles all of them. Full master key system rebuild in 2026 took four days and 82 doors, all documented in a proper key matrix. They came back 90 days later for a free audit. This is what a real locksmith company looks like.
Lost the only key to my 2019 Camry. Dealership quoted me $480 plus a two-day wait. Quick Key programmed a new smart key in my own driveway in about 40 minutes for under $300. Car started on the first try. Would absolutely use them again.
Wanted a Schlage Encode on the front door so the dog walker could get in without a physical key. Installed in about 45 minutes, set up the app, programmed three guest codes, and rekeyed the back door to match. Clean, careful, and exactly the price they quoted on the phone.
Key snapped off in my ignition at a gas station on I-10 at 11 PM. I was about to call a tow truck when I found Quick Key. They came out, pulled the fragment out, checked the cylinder, and cut me a new key on the spot. Back on the road in 25 minutes. Would have been a $300 tow plus a dealership visit.
Thank you Megan — glad we could get you back on the road quickly. Broken key extractions are one of those jobs where you really don't want to wait for a tow. If the new key ever gives you trouble, remember the programming is under our 90-day warranty. Just give us a call.
After my ex-husband moved out I needed every lock in the house changed that same day. The dispatcher was calm, quick, and quoted a firm price on the call. Technician arrived in 40 minutes, rekeyed four doors, and was gone in under an hour. I finally slept that night.
Our restaurant couldn't open because the manager with the key was stuck in traffic on 59. Quick Key had a locksmith here in 25 minutes, verified the lease with our general manager, and had us open before the lunch rush. They saved us a full day of revenue.
Inherited my father's gun safe with no idea what the combination was. Quick Key sent a technician the same day, opened it non-destructively in about 40 minutes, and changed the combination to something I chose. Didn't damage a single thing. Absolute professionals.
Locked my keys in the car outside H-E-B in the Heights. Dispatcher picked up on the second ring, quoted $95, and the tech was there in 25 minutes. Opened the door without a single scratch. Fast, honest, and didn't try to upsell me on anything I didn't need.
I manage 14 rental units and Quick Key handles all my turnover rekeys. Same technicians every time — I recognize them by name at this point. That kind of continuity is rare and it matters when you're dealing with tenant turnover every month.
After Harvey my mother's house flooded and she lost everything, including every key. Quick Key came out and rekeyed all her doors for free. They didn't advertise it, didn't take a picture for social media — just did the work and left. That's a Houston company.
Every so often a job turns into something bigger than a service call. This one did — and we're grateful the customer took the time to write it out.
"My mother was discharged from Memorial Hermann on a Friday afternoon and when we got her home, the front door wouldn't open — the deadbolt had seized completely after three weeks in the hospital. I called Quick Key expecting a two-hour wait. A technician was there in 25 minutes. He worked the lock open without damaging anything, then noticed the door frame was rotting behind the strike plate. He didn't charge extra for that — just pointed it out, gave me an honest recommendation, and told me to call a handyman for the woodwork instead of trying to sell me a whole new door. My mother was in her own bed by 5 PM. I've never written a review before this."
Fake reviews are a plague in the locksmith industry. Here's the four-step system we use to keep ours honest — and the reason we still have a 4.9 average after 1,400+ reviews.
Every review on this page is tied to an actual invoice number in our system. We cross-reference the reviewer's name and date against our records before featuring it here.
We never offer discounts, free keys, or anything else in exchange for a review. Customers write them because they want to, not because we asked.
We don't delete or bury reviews we don't like. If we got something wrong, we respond publicly with how we're fixing it. Filters hide reviews — we don't use them.
Every review gets a personal reply from our team within 48 hours — whether it's a five-star rave or a two-star complaint. Nobody gets ignored.
The questions customers ask about how we handle reviews — including the ones we don't like. If you want to add yours, we'd be glad to hear it.
Send Us Feedback →Book an appointment and find out what 1,400+ Houston customers already know. Firm quote by SMS, licensed technicians, 90-day warranty — the whole thing.
Google, Yelp, Facebook, and Nextdoor — all verified.
Every review gets a personal reply within 48 hours.
Reviews stay up — good or bad. That's how it should work.